HOSPITALIZATION& SURGERY:
Payment of hospitalization and surgery charges is not expected at the time services are rendered. We will first file these charges with your Insurance Company.
However, you are directly responsible for any unpaid balance on your account. Fees for certain facial cosmetic surgery are payable at the time of service. If we have filed an insurance claim for you and no payment or rejection notice has been received within 30 days from the date of filing, we encourage you to:

1) Contact your Insurance Company as to the reason for the delay.

2) Make regular payments on your account to keep it in good standing. Any overpayment will be refunded to you. Refunds are done on the 30th of each month.

Questions regarding your coverage should be directed
to your Insurance Company.

INQUIRIES:
If you have any questions regarding your account or the filing of your insurance, please contact the office at (573) 334-5007.

PEDIATRIC PATIENTS:
Children who are accompanied by someone other than parents or immediate family should have a medical history or other important information available for review. Medical treatment is often contingent upon what has previously been done by other physicians. If parents cannot accompany their child, please relay this information through the person bringing the child to the office.

SINUS DISEASE PATIENTS:
Patients with known or suspected sinus disease can help us by bringing imaging reports or a CD of sinus imaging for review.

FACIAL PLASTIC & RECONSTRUCTIVE SURGERY:
Please allow time for consultation and photography as well as discussion regarding surgical expectations. The following are among the procedures available: Rhinoplasty- Plastic surgery of the nose. Can correct the air passage, size or shape of the nose. Otoplasty - Surgery of the ear. Can correct the shape or contour of the ear. Hair Replacement Surgery - Hair Transplantation, MicroGrafting, Scalp Reduction, Scalp Flap Surgery. Scar Revision - Revision of poorly-healed, hypertrophied or pigmented scars.

AUDIOLOGY SERVICES:

Cape County Otolaryngology-Head & Neck Surgery, P.C. has a Clinical Audiologist that provides audiology services. These include hearing testing, speech understanding and discrimination testing, and tympanometry to test middle ear function. These tests are scheduled with an exam by Dr. Schroeder.

THYROID, PARATHYROID OR GOITER CONDITIONS:

Patients with known thyroid or parathyroid disease, including goiter, cysts or nodules can help us by having imaging studies and pertinent laboratory results sent to the office by their referring physician.

VOICE CHANGES OR HOARSENESS:

These concerns can be evaluated with appropriate treatment recommended .