Head & Neck Surgery, P.C.


Dr. Schroeder and staff of Cape County Otolaryngology Head & Neck Surgery, P.C. feel that we can better serve you if you are familiar with the following policies and procedures of our office:

OFFICE HOURS:
The office is open Monday through Thursday from 8:00 a.m.to5:00p.m. Friday-8:00a.m.to 12:00p.m. Patient care usually begins at 8:30 a.m.

APPOINTMENTS:
Appointments may be made by calling (573) 334-5007 during our office hours. Every effort will be made to provide the earliest possible attention for the convenience of the patient. Due to the unscheduled nature of emergencies, occasional delays do occur. We hope that you will understand that these delays are unavoidable.

If you are unable to keep your appointment, please cancel as far in advance as possible. Some other patient who can be booked into the open time will be grateful for your thoughtfulness.

EMERGENCIES:
Please remember that patients can report to the Emergency Room at one of the local hospitals for urgent care where an otolaryngologist is on Emergency Call at all times. You can call the office at (573) 334-5007 and leave a message on the answering machine, and your call will be returned on the next business day.

NEW PATIENT INFORMATION:
New patients making their first visit are requested to arrive 10 minutes before their scheduled appointment for the purpose of registration.

REFERRALS:
Many patients are sent to us by referral of their family physician for specialty care. If another doctor refers you, please make this fact known so that we may report any significant information.

INSURANCE INFORMATION:

  • Medicare (Assigment)
  • Blue Cross Blue Shield
  • Anthem Blue Cross Blue Shield
  • HealthLink
  • Triwest
  • United Health Care
  • Cigna
  • Coventry
  • Medicare Supplements